Exploring AI in Learning and Development: Key Takeaways from Training Managers CONNECT

At ASA’s latest Training Managers CONNECT meeting, members delved into the integration of artificial intelligence (AI) in Learning and Development (L&D). The discussion focused on the potential of AI to transform educational strategies while addressing critical challenges like data security and responsible usage.
 

Concerns were raised about how AI tools, such as ChatGPT, handle sensitive business information. Questions centered on where data goes once inputted into these platforms, how it might be repurposed, and what safeguards are necessary to prevent data leaks. Participants emphasized the need for clear policies to protect company information and ensure responsible use of AI tools.
 

The group also discussed the importance of teaching learners, particularly younger generations, how to leverage AI effectively. With AI becoming a staple of the modern workplace, L&D professionals are tasked with preparing employees to use the technology safely and strategically. While AI offers exciting possibilities for revolutionizing learning creation and delivery, the group agreed that thoughtful integration is essential to maximize its benefits while mitigating risks.
 

The Training Managers CONNECT meeting reinforced ASA University’s commitment to fostering collaboration and innovation in L&D. By addressing emerging challenges and opportunities, ASA aims to equip its members with the tools and insights needed to navigate the evolving educational landscape confidently.